Currently we can't recognise clearly if an order is a staff order unless there is a note added. With this, vouchers that are staff orders need to be processed differently and on a different voucher. Most voucher orders are placed as a gift so unless we manually check on the system what they have paid we can't easily recognise what is a staff order. At peak time this is not feasible due the amount of voucher orders we are processing. Could we potentially put an 'SO' to recognise this like we do with Fresh and Fragrance etc?
Hi Naomi! Thanks for the idea, the team will be looking at this in the next circle meeting currently scheduled for next Tuesday and will update you afterwards. In the meantime if you have any other information you think they may need then please upload it here. Thank you! :)