Digital Ideas & Requests Portal

Plain Packaging for customers who have ordered products/giftcards to the same delivery address

We have had a few customers mentioning that plain packaging would be a brilliant idea for any gifts that are ordered to the same delivery address, this could be an option added when the customer selects the gift option on the website. Customers have fed back that branded packaging can spoil the surprise so this may be something to consider. 

  • Gemma Stewart
  • Jun 16 2016
  • Unlikely to implement
  • Jun 16, 2016

    Admin Response

    Hi Gemma - there's an upcoming meeting next week all about packaging so this will be included in that. Keep your eyes peeled for any status changes and updates. :) - Danika

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  • Kate DeVere commented
    June 16, 2016 12:06

    I'll happily support the vote although after 30 minutes of having the box inside the premises, the surprise is ruined.  The whole house smells fabulous ... you can't hide a Lush delivery.​​

  • Danika Stainer commented
    June 23, 2016 13:28

    Hey guys! 

    The Digital Packaging meeting takes place tomorrow so there should be an update then. We'll keep you posted. :)