Digital Ideas & Requests Portal

Spa policies on the website?

Is ti possible to have our Spa policies (Lateness, pregnancy, minors etc) uploaded onto the website for customers to access before they arrive for their treatment please? 

  • Teri Bebb
  • Jul 5 2016
  • Complete
I need it.... Not sure, just thought it was cool
What part of the business does it relate to? Spa
  • Jul 5, 2016

    Admin Response

    Hi Teri, thank you for sending this through. Would you be able to attach the policies at all? :) - Danika x

  • Attach files
  • Teri Bebb commented
    July 5, 2016 14:01

    OK so I have attached way more info than you need but I cannot edit pdf's so you have the whole file. The ones we would like on the website if possible please are:

    1. Customer facing lateness policy

    2. Minors policy

    3. Pregnancy policy

    Would they need rewording? 

  • Danika Stainer commented
    July 5, 2016 14:04

    Thank you, Teri. 

    I'll get back to you asap once this has been reviewed and let you know if any copy needs changing and when we can get these up on the site. :) x

  • Danika Stainer commented
    July 11, 2016 09:03

    Hi Teri, the lovely Milly is going to feed this into the Lush Times team - we'll be in touch once there is an update on the progress of this. x

  • Guest commented
    July 21, 2016 15:49

    Can this information be sent out to all shops too please as non-spa shops haven't received this information.

  • Danika Stainer commented
    July 22, 2016 09:25
  • Teri Bebb commented
    July 26, 2016 15:22


    I have not seen these to authorise and I am not sure they are correct on
    the website. Could I please have them to make any edits before they go live?

    Thank you
    Teri x