Digital Ideas & Requests Portal

Guest Customer Engagement

When a customer places an order as a guest, we don't currently require them to provide an email address.

If we required this email address for all Guest users, or used an email when provided, once their order had been dispatched we could email the customer and offer them the ability to register their account to become part of the community, with this we can encourage more customers to interact with the website and hopefully increase return custom.

 

More registered customers also improves our visibility or customer behaviour.

  • Gravatar Guest
  • Aug 3 2016
  • Unlikely to implement
I need it.... Not sure, just thought it was cool
What part of the business does it relate to? Brand
  • Aug 11, 2016

    Admin Response

    Hi Josh! In line with the policies on data collection the team are currently happy with the guest checkout as it stands. If you have any questions or more information do let us know! - Danika 

  • Attach files
  • Gravatar