Digital Ideas & Requests Portal

Adding samples Through the invoices - Brazilian Website

For all orders we are sending a sample. But, we need to declare these sample in the invoice. It´s extremely important to avoid taxes and stay under the Governmental rules. We stopped to send the samples because they aren´t declared in the invoice


More details can found here:

  • Rodrigo Botinhão
  • Dec 20 2016
  • In Progress
I need it.... Yesterday (lets go already)
What part of the business does it relate to? Web, Global Platform
  • Attach files
  • Rodrigo Botinhão commented
    December 22, 2016 11:14


    Please could you tell me how can we proceed to fix this? Sorry to insist but it´s urgent for us.



  • Admin
    Kalem Brinkworth commented
    December 22, 2016 14:12

    Hi Rodrigo! This has been passed onto the team, so it is something they're looking at. It will be put on their backlog until other higher priorities have been completed, but rest assured it will be looked at for you shortly. :-)

  • Rodrigo Botinhão commented
    January 5, 2017 13:55

    Hi Kalem, 

    Do you have any news about this issue? I'm very concerned because we'll have a large amount of waste if we didn't deliver the order together the samples at the end of the month.

    Please, do you have a forecast to fix this issue? :(

  • Admin
    James Mallorie commented
    February 1, 2017 14:46

    This has now passed development and is currently in QA ready for the next release.