Digital Ideas & Requests Portal

Search by skin issue complaint on the website

It was communicated by a customer that they would like to be told what type of product to use (body lotion, bath bomb, shower gel) if they have a condition such a psoriasis, eczema etc

  • Guest
  • May 18 2016
  • Unlikely to implement
  • May 18, 2016

    Admin Response

    Thank you, Keilly! If a customer uses the search bar tool on the website they can type in key words e.g. Psoriasis and a list of ingredients pulls through in the results. For most in that list, products containing that ingredient will be suggested and the customer can browse these freely. Rather than being prescriptive it focuses on ingredients for effect and doesn't limit a customer's choice. :) I'll pass the idea on to the team however! - Danika

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